Returns & Exchanges

At Paper Rex Shop, we want you to be fully satisfied with your premium apparel; if your gear isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. All items must be in their original, unworn condition with all tags and packaging intact to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging and attach the prepaid shipping label provided via email after your request is approved.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure you obtain a tracking receipt for your records.

4

Quality Check and Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing